Available 24 / 7

Meet Your AI Caseworker

Your AI-powered care coordination assistant, available 24/7 to help organize your healthcare journey, track progress, and keep you connected with your care team.

The AI Caseworker does not diagnose, prescribe, or replace healthcare professionals. All medical decisions are made by qualified clinicians.

Welcome back

Sarah

Live
Progress75%

Current stage · Coordinator reviewing hospital recommendations

Upcoming

Hospital Consultation

July 28 · 09:30

Notifications
  • Payment Confirmed
  • Invitation Letter Ready
  • Visa Documents Requested
Capabilities

What your AI Caseworker can do

Ten coordinated capabilities that reduce anxiety and keep every stakeholder aligned.

Medical Record Organization

Uploaded records are automatically categorized so nothing is lost in translation.

  • Laboratory Results
  • Imaging
  • Prescriptions
  • Hospital Reports
  • Referral Letters
  • Pathology Reports

Intelligent Case Summary

A structured overview prepared for your coordinator — always up to date.

  • Reported symptoms
  • Medical history
  • Current medications
  • Allergies
  • Previous treatments
  • Outstanding information

Case Timeline

Every stage of your journey, tracked and visible from a single view.

  • Registration
  • Medical Intake
  • Coordinator Review
  • Hospital Matching
  • Quotation & Deposit
  • Visa, Travel & Follow-up

Smart Notifications

Timely nudges so you always know the next step in your care.

  • Missing documents
  • Hospital information requests
  • Quotation ready
  • Payment confirmed
  • Appointments scheduled
  • Travel documents available

Secure Document Vault

One encrypted place for every travel and medical document you'll need.

  • Passport
  • Visa
  • Insurance
  • Medical Reports
  • Laboratory Results
  • Imaging & Prescriptions

AI Translation Assistance

Multilingual document summaries help coordinators bridge language gaps. Professional clinical translation is used where accuracy is critical.

  • English • French • Arabic
  • Portuguese • Swahili
  • Coordinator handoff
  • Clinician-in-the-loop

Hospital Matching Support

Coordinators compare hospitals with the AI as their research assistant.

  • Specialty
  • Country
  • Accreditation
  • Language support
  • Estimated waiting time
  • Available services

Financial Coordination

Every number related to your care in one clean view.

  • Quotations
  • Treatment deposits
  • Payment confirmations
  • Outstanding balances
  • Financial timeline

Travel Coordination

From invitation letter to airport pickup, tracked step by step.

  • Invitation Letter
  • Visa Progress
  • Flights & Hotel
  • Airport Transfer
  • Interpreter
  • Hospital Appointments

Follow-up Care

Recovery doesn't end when you land back home.

  • Medical Reports
  • Follow-up Appointments
  • Teleconsultation
  • Medication Reminders
  • Recovery Notes
Secure Medical Record Upload

Upload your records — end-to-end encrypted

Drop files or select from your device. Each upload is encrypted in transit, categorized, and routed to your coordinator. Your checklist and case timeline update automatically.

You're viewing a demo. Sign in to upload real records to your secure vault and save your case progress.

Drop medical records here

PDF, JPG, PNG, DICOM · up to 20MB per file

AES-256 encrypted at rest

Live uploads

0/4 required · 0%

  • No files uploaded yet.

Files are encrypted in transit and at rest. Only you, your assigned coordinator, and authorized clinicians can decrypt them. Every access is written to an immutable audit log.

Document checklist

0 of 4 required
  • PassportRequired

    Travel

  • MRI ReportRequired

    Imaging

  • Recent Blood ResultsRequired

    Laboratory

  • Referring Doctor LetterRequired

    Clinical

  • Insurance Card

    Financial

  • Discharge Summary

    Clinical

Dashboard preview

Welcome back, Sarah

Your AI Caseworker is monitoring your case.

Synced just now

Overall progress

17% complete

Documents Uploaded

Case timeline

  1. Registration
  2. Medical Intake
  3. Documents UploadedIn progress
  4. Coordinator Review
  5. Hospital Matching
  6. Quotation Received
  7. Deposit Confirmed
  8. Invitation Letter
  9. Visa Support
  10. Travel Planning
  11. Treatment
  12. Follow-up

Upcoming tasks

  • Upload Passport
  • Upload MRI Report
  • Upload Recent Blood Results
  • Upload Referring Doctor Letter
  • Review Treatment Quote
  • Confirm Passport Expiry Date

Upcoming appointment

Hospital Consultation

July 28 · 09:30

Messages

  • Coordinator1 new
  • Hospital2 new
  • Travel Team

Notifications

  • Payment Confirmed
  • Invitation Letter Ready
  • Visa Documents Requested

Ask your AI Caseworker

Try a live conversation grounded in Sarah's sample case data.

Try a question

The AI Caseworker answers using Sarah's case data. It never diagnoses — for anything clinical, it hands off to a coordinator or clinician.

AI Caseworker

Online · Sarah's case

Hi Sarah 👋 I'm your AI Caseworker. I can help you understand where your case stands, what documents are outstanding, and what to expect next. Ask me anything — I'll never provide medical advice, but I'll happily loop in your coordinator.

The AI Caseworker never diagnoses or promises treatment. For clinical questions it will connect you with your coordinator or treating clinician.

Security & Privacy

Built on healthcare-grade foundations

Encrypted Medical Records

Role-Based Access

Audit Logs

Secure Cloud Storage

Privacy Controls

Future vision

The central hub for coordinated care

Over time, the AI Caseworker becomes the connective tissue between patients, coordinators and hospital partners — saving time and improving the patient experience while keeping healthcare professionals in control of every clinical decision.

  • Reviewing intake forms for completeness
  • Highlighting missing documents
  • Preparing case summaries for coordinators
  • Tracking deadlines — payments, visas, appointments
  • Drafting referral requests & hospital communications
  • Providing multilingual support
  • Surfacing status updates automatically