International healthcare coordination

One Patient. One Coordinator. One Connected Journey.

International healthcare, coordinated from first question to return home.

CrossCare coordinates care with licensed providers. We do not diagnose, replace a doctor, or guarantee treatment, pricing or visa outcomes.

Illustrative story · fictional case

  1. Family member:

    My mother has cancer. We need a second opinion abroad.

  2. Maya, AI Care Coordinator (AI assistant)

    Maya · AI Care Coordinator™ AI

    I can help coordinate the next steps. Let’s start with her medical records.

  1. Medical Records (upcoming)
  2. Provider Review (upcoming)
  3. International Care Planning (upcoming)

Maya coordinates next steps. Licensed providers and the patient make all clinical decisions.

CrossCare AI Care Team

One AI Care Team, one connected journey

Your AI Care Team works across the journey, with human and provider involvement where required. Choose an assistant to see their part.

Maya coordinates Amara Daniel Layla Sophie NoahEvery journey is different; not every patient needs every step, or in this order.

Maya, synthetic AI identity

Maya AI Assistant

AI Care Coordinator™

Helps patients understand where to begin, organize their journey and determine appropriate next steps.

Patient: I need help arranging treatment abroad and I don't know where to start.

Maya: I can help organize your journey and identify the next steps.

  1. Care request received (done in demo)
  2. Case organized (done in demo)
  3. Next steps identified (done in demo)
  4. Care journey coordination active (in progress)

These are synthetic AI assistants, not human employees or clinicians. Demonstrations use fictional information. Medical decisions remain with licensed healthcare professionals.

CrossCare Global Care Line™

Need help with your care journey?

Speak with CrossCare about treatment, medical records, a second opinion, travel, discharge or an existing case.

Before you plan your medical trip

Start with your medical records. CrossCare can help organise your case, prepare your records for medical review and coordinate the practical steps — we don't provide a diagnosis.

Send my medical records

Already have a CrossCare case?

Sign in to my case

The CrossCare journey

One request. One coordinated global journey.

From the first question to treatment and recovery, CrossCare helps keep every step connected.

  1. 1Patient (current in demo)
  2. 2Medical Records
  3. 3Clinical Review
  4. 4Treatment Options
  5. 5Hospital
  6. 6Visa & Travel
  7. 7Treatment
  8. 8Discharge
  9. 9Recovery & Follow-up

Illustrative journey. Each case follows its own clinically reviewed pathway; stages and timing vary.

Journey Command Center

Your entire healthcare journey. One place.

From medical records and provider review to travel, treatment and recovery, CrossCare keeps the moving parts of international care connected.

Case workspace

Illustrative demo · fictional case
Patient
Demo Patient
Origin
Nigeria
Destination
China
Journey
Complex Care
Status
Treatment preparation

Journey status

Coordinated by Maya

  1. Medical RecordsIn progress
  2. Clinical ReviewUpcoming
  3. Provider OptionsUpcoming
  4. Treatment ProposalUpcoming
  5. Financial ReadinessUpcoming
  6. Visa & TravelUpcoming
  7. TreatmentUpcoming
  8. DischargeUpcoming
  9. Recovery & Follow-upUpcoming

Illustrative sequence. Real cases follow their own clinically reviewed pathway; stages and order vary.

Current priority

Medical Records

Maya has identified 2 actions requiring attention.

  • Passport/visa documentation
  • Confirm treatment travel dates

Coordination activity

  1. Maya · AI Care Coordinator

    Travel readiness issue identified (pending in demo)

  2. CrossCare Coordinator

    Review requested (pending in demo)

  3. Hospital / Provider

    Treatment dates awaiting confirmation (pending in demo)

AI-supported coordination with human and provider involvement where required. AI does not make clinical decisions.

One coordination layer

Care across borders, without fragmented handoffs.

Global access

Explore appropriate care routes across countries and specialties.

Connected providers

Exchange cases with authorised organisations through governed workflows.

Human coordination

Keep questions, decisions and next steps connected to one journey.

The CrossCare Ecosystem

Connecting healthcare across borders through one intelligent, integrated ecosystem.

CrossCare brings together international healthcare coordination, AI-powered care management, healthy aging solutions and patient services into one connected ecosystem supporting patients, families, hospitals and healthcare partners worldwide.

CrossCare Global

International Healthcare Coordination Platform

Coordinate every stage of the international patient journey through one secure platform.

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CrossCare AI

Intelligent Healthcare Coordination

AI-powered medical record intelligence, hospital matching, care coordination and workflow automation.

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CrossCare Living

Healthy Aging & Smart Home Healthcare

A marketplace for trusted elder-care technologies, rehabilitation equipment, robotics, remote monitoring, home medical devices and independent living solutions from leading global manufacturers.

Learn More

CrossCare Recovery Suites

Luxury International Recovery Concierge

Post-treatment recovery coordination: recovery-friendly accommodation, home nursing and physiotherapy partners, follow-up care, transportation, nutrition and family support.

Learn More

CrossCare Medical Escort & Repatriation

Safe Medical Travel Home

Nurse, paramedic and physician escorts, airline medical-clearance coordination, airport assistance and bed-to-bed international repatriation.

Learn More

CrossCare Corporate Health

Global Healthcare Solutions for Organizations

Enterprise healthcare coordination for corporations, governments, embassies, universities and NGOs: executive health programs, international referrals, second opinions, medical travel and return-to-work support.

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CrossCare Payer Solutions

Smarter Global Healthcare Coordination for Insurers

One coordination layer for insurers, TPAs, government programs and assistance companies: member navigation, verified global provider access, travel, recovery and coordination reporting.

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CrossCare Protection Solutions

Protecting Every Healthcare Journey

Travel, student, expat, senior and corporate protection guidance, a verified insurance and assistance partner marketplace, and a Digital Protection Passport that travels with the patient.

Learn More

CrossCare Student Health

Supporting International Students Around the World

Healthcare navigation, mental health referrals, insurance partners, family and university portals and 24/7 emergency assistance for students studying abroad.

Learn More

CrossCare Pharmaceutical Access Network

Business-to-Business Pharmaceutical Network

Connecting manufacturers, hospital groups, licensed distributors, diagnostics and biotechnology organisations for enterprise partnerships and global market access.

Learn More

Colorholics Global Care

International Patient Services

Professional patient coordination, medical travel support, visas, concierge services and personalized healthcare guidance.

Learn More

The CrossCare Promise™

One Patient.One Coordinator.One Connected Journey.

The philosophy behind every CrossCare journey.

Our Promise

Specialties

Specialist Care Across Every Major Discipline

Trusted specialists, internationally accredited hospitals and personalized treatment pathways across the world's leading healthcare destinations. From preventive care to highly complex treatments, CrossCare coordinates every step of your journey.

Preventive & Executive Healthcare

Comprehensive executive screenings and longevity programs designed to catch risks early.

  • Executive Health Screening
  • Preventive Medicine
  • Longevity & Wellness
  • Lifestyle Medicine

Oncology & Cancer Care

End-to-end cancer coordination — from precision diagnostics to advanced cellular therapies.

  • Medical Oncology
  • Radiation Oncology
  • Surgical Oncology
  • Precision Oncology
  • +3 more

Cardiology

Interventional and surgical heart care at globally accredited cardiac centers.

  • Heart Disease
  • Interventional Cardiology
  • Cardiac Surgery
  • Electrophysiology

Neurology & Neurosurgery

Advanced neurological care for stroke, brain tumors, and complex spine conditions.

  • Stroke Care
  • Brain Tumors
  • Epilepsy
  • Parkinson's Disease
  • +2 more

Orthopaedics

World-class joint replacement, spine, and sports medicine programs.

  • Joint Replacement
  • Sports Medicine
  • Spine Surgery
  • Trauma Surgery

Diabetes & Endocrinology

Metabolic and hormonal care from routine diabetes to complex endocrine disorders.

  • Type 1 & Type 2 Diabetes
  • Diabetes Complications
  • Metabolic Disorders
  • Hormonal Disorders

Stem Cell & Regenerative Medicine

Cellular and regenerative programs across trusted research-driven centers.

  • Stem Cell Therapy
  • Regenerative Medicine
  • Cell Therapy
  • Clinical Research Programs

Sickle Cell Disease

Specialist pathways for advanced diagnostics, transplants, and gene therapy coordination.

  • Advanced Diagnostics
  • Bone Marrow Transplantation
  • Gene Therapy Coordination
  • Long-term Specialist Care

Gastroenterology & Liver Disease

Digestive, hepatology, and advanced endoscopy programs from top centers worldwide.

  • Fatty Liver Disease
  • Hepatitis
  • Digestive Disorders
  • Endoscopy

Nephrology

Kidney care from early disease management to transplant coordination.

  • Kidney Disease
  • Dialysis
  • Kidney Transplant Coordination

Pulmonology

Respiratory and lung care for chronic and complex pulmonary conditions.

  • Lung Disease
  • COPD
  • Asthma
  • Respiratory Medicine

Women's Health

Fertility, gynecology, and specialized women's care across leading institutions.

  • Gynecology
  • Fertility
  • IVF
  • High-Risk Pregnancy
  • +1 more

Men's Health

Discreet, expert care for urological, prostate, and andrological health.

  • Prostate Care
  • Urology
  • Sexual Health
  • Andrology

Paediatrics

Compassionate pediatric care from routine to highly specialized surgery.

  • General Paediatrics
  • Paediatric Surgery
  • Developmental Medicine

Mental Health

Confidential psychiatric, psychological, and rehabilitation programs.

  • Psychiatry
  • Psychology
  • Anxiety
  • Depression
  • +2 more

Autism & Neurodevelopment

Multidisciplinary support for autism, developmental assessments, and family therapy.

  • Autism Spectrum Disorder
  • Developmental Assessments
  • Behavioural Therapy
  • Family Support

Rehabilitation

Structured recovery programs for neurological, orthopaedic, and post-stroke patients.

  • Neurological Rehabilitation
  • Orthopaedic Rehabilitation
  • Stroke Recovery
  • Pain Management

Traditional Chinese Medicine

Integrative TCM programs combining ancient practice with modern medicine.

  • Acupuncture
  • Herbal Medicine
  • Pain Management
  • Integrative Medicine
  • +2 more

Dentistry

Implantology, cosmetic dentistry, and full-mouth rehabilitation programs.

  • Dental Implants
  • Cosmetic Dentistry
  • Orthodontics
  • Full Mouth Rehabilitation

Cosmetic & Plastic Surgery

Aesthetic and reconstructive surgery with internationally certified surgeons.

  • Facial Aesthetics
  • Body Contouring
  • Reconstructive Surgery
  • Hair Restoration

Rare & Complex Diseases

Multidisciplinary case reviews for undiagnosed and genetic conditions.

  • Undiagnosed Conditions
  • Genetic Disorders
  • Multidisciplinary Case Review

Blood Pressure & Hypertension

Structured cardiology-led hypertension management, secondary-cause workup and lifestyle programmes.

  • Resistant Hypertension
  • Secondary Hypertension Workup
  • 24-hour BP Monitoring
  • Lifestyle & Metabolic Care

Stroke Care & Rehabilitation

Acute stroke intervention, neuro-recovery and long-term rehabilitation at leading stroke centres.

  • Acute Stroke Intervention
  • Neuro-Rehabilitation
  • Secondary Prevention
  • Speech & Motor Therapy

Fertility & IVF

Reproductive medicine and IVF programmes across internationally accredited fertility centres.

  • IVF
  • ICSI
  • Egg / Sperm Freezing
  • Donor Programmes
  • +1 more

CAR-T Cell Therapy

Priority routing to accredited cellular therapy centres for eligible haematological cancers.

  • Eligibility Screening
  • Leukapheresis Coordination
  • Cell Manufacturing Timelines
  • Follow-up Care

Second Opinion Services

Independent, multidisciplinary review of your diagnosis and treatment plan by senior specialists.

  • Oncology Second Opinion
  • Cardiac Second Opinion
  • Neurological Second Opinion
  • Surgical Case Review
AI-powered coordination

Need help finding the right specialist?

Our AI-powered patient coordination team reviews your medical records, identifies the most suitable specialists and hospitals, and supports you from diagnosis through treatment, travel, and follow-up care.

The patient journey

Your Healthcare Journey in
10 Coordinated Steps

CrossCare doesn't simply connect you with hospitals. We coordinate every step of your healthcare journey — from your first consultation through treatment, travel, recovery and ongoing follow-up.

This journey is the heart of the CrossCare platform, and it is how international healthcare becomes simple, transparent and coordinated.

01
Step 1 · Account

Create your secure account

Set up your personal CrossCare AI account to access your healthcare dashboard and begin your medical journey with bank-grade security.

02
Step 2 · Intake

Complete your medical profile

Share your medical history, symptoms, previous treatments, medications, allergies and healthcare goals through our guided digital intake.

03
Step 3 · Records

Upload medical records

Securely upload scans, lab results, medical reports, pathology, prescriptions and passport information.

PDF
DICOM
JPG / PNG
Word documents
04
Step 4 · AI + Human

AI-assisted case review

CrossCare AI organizes your records into a structured summary for your assigned Patient Coordinator. All medical decisions remain with qualified professionals.

05
Step 5 · Matching

Specialist & hospital matching

Our coordinators work with our trusted hospital network to identify suitable specialists and treatment options based on your medical needs.

Recommended specialists
Hospital options
Treatment pathway
Estimated costs & timeline
06
Step 6 · Finance

Financial coordination

Clear payment instructions, treatment deposits, hospital quotations, invoices and status updates — all in one place.

View quotations
Track payments
Upload confirmation
Monitor hospital confirmation
07
Step 7 · Visa

Invitation letter & visa support

Once hospital requirements are met, CrossCare AI tracks your invitation letter, visa documentation and travel readiness.

Deposit received
Invitation letter
Visa preparation
Visa approved
08
Step 8 · Travel

Travel & arrival coordination

We coordinate your complete travel experience so you arrive rested and ready.

Airport transfers
Hotel recommendations
Interpreter services
Hospital appointments
Local transportation
09
Step 9 · Care

Treatment journey

Track every stage of your care. Your coordinator remains available throughout your treatment.

Consultations
Diagnostics
Procedures & surgery
Hospital stay & rehabilitation
Progress updates
10
Step 10 · Follow-up

Recovery & follow-up

Continue your recovery with follow-up coordination after returning home.

Medical reports
Follow-up appointments
Teleconsultation coordination
Medication guidance
Long-term care planning

Live progress tracker

You are never left wondering what happens next.

After logging in, patients see exactly where they are in the journey — updated in real time by their coordinator and our platform.

  • Account created
  • Medical profile completed
  • Medical records uploaded
  • Coordinator reviewIn progress
  • Hospital matching
  • Financial coordination
  • Invitation letter
  • Visa
  • Travel
  • Treatment
  • Follow-up
0+

Trusted hospital partners

0+

Countries supported

0

Medical specialties

0+

Cases coordinated

0%

Patient satisfaction

Ready to start your healthcare journey?

Join patients who trust CrossCare AI to coordinate their international healthcare with transparency, security and personalized support.

Destinations & Health Corridors™

Understand the whole route, not just the hospital.

Explore destination context, visa readiness and coordinated pathways without treating any country as universally best.

New services

Care Beyond the Hospital

Supporting international patients through recovery, medically assisted travel and specialist healthcare logistics.

CrossCare Recovery Network

Professional care for international patients recovering in hotels, serviced apartments, private residences and recovery accommodation.

Explore Recovery Services

CrossCare Medical Escort Network

Qualified healthcare professionals accompanying medically stable patients on commercial flights and international journeys.

Request a Medical Escort

CrossCare Medical Logistics Network

Secure coordination of time-sensitive medical materials, reproductive specimens, equipment and specialist healthcare shipments through approved logistics partners.

Request Medical Logistics Support

Confidence, by design

Why Families Trust CrossCare

Less administration. More confidence. Every part of the platform is built to make an unfamiliar journey feel understood and under control.

One Secure Platform

Every record, message, quotation and appointment lives in one protected place — nothing scattered across inboxes.

Trusted Global Hospital Network

Accredited hospitals and specialists reviewed for outcomes, transparency and international patient support.

End-to-End Coordination

From first enquiry to long-term follow-up, one team stays with you across every border and every stage.

Experienced Healthcare Coordinators

Real people who know international care pathways and stay accountable for your journey.

AI-Assisted Case Management

Intelligent technology works quietly in the background so nothing is missed and nothing is delayed.

Medical Records Intelligence

Records organized, translated and summarised into a clear, doctor-ready case file.

Visa & Travel Support

Invitation letters, visa checklists, flights, transfers and accommodation coordinated around your treatment dates.

Family Dashboard

Loved ones stay informed with exactly the access you choose to grant — and nothing more.

Transparent Communication

Clear updates between patients, families, coordinators and hospitals, always in writing, always accessible.

Long-Term Follow-Up

Care continues after you return home, with follow-up appointments and specialist check-ins coordinated for you.

CrossCare Global Care Line™

Start with a conversation.

Share what you need in the language you naturally use. Secure Web remains the governed fallback whenever another channel is unavailable.

CrossCare provides coordination support, not diagnosis or emergency medical care. Human review and safety gates remain part of every appropriate pathway.

WhatsApp +971 58 860 6979. Use Secure Web for sensitive records.

WhatsApp CrossCare

Start with a question.

Tell CrossCare what you need. The Global Care Line helps identify the next appropriate step in your international healthcare journey.

Global Care Line

Illustrative demo · fictional case
    1. Care need identifiedPending
    2. Records availablePending
    3. Medical record reviewPending

    A conversation with CrossCare can become an organized healthcare journey.

    1. Question
    2. Care need understood
    3. Records
    4. Case
    5. Provider review
    6. International journey
    Continue your journey

    Navigation example only. CrossCare does not diagnose, determine treatment eligibility or recommend a specific hospital; licensed clinicians review every case.

    Care across borders

    CrossCare connects care across borders.

    From where a patient lives, through CrossCare coordination, to care abroad and recovery back home. Choose an example journey.

    Illustrative care journey

    Origin
    Nigeria
    Care need
    Complex care
    CrossCare coordination
    1. 1Records
    2. 2Provider review
    3. 3Travel readiness
    4. 4Treatment coordination
    5. 5Recovery
    Destination
    China

    Example routes show how coordination works, not clinical suitability. No destination is presented as best, and a route shown here does not mean a contracted CrossCare provider exists there. Licensed clinicians and the patient decide where care happens.