CrossCare Partner Hybrid Revenue Model™

Flexible Partnerships. Shared Value. Sustainable Growth.

Different organisations receive different levels of value from the CrossCare ecosystem. Hospitals, hotels, pharmacies, insurers, universities, recovery providers, escort companies, technology partners and enterprise clients each have a commercial model appropriate to their size, services, regulatory environment and platform usage.

See membership options Contact Enterprise

Commercial firewall: membership tier, sponsorship, commission or any payment to CrossCare never influences clinical recommendations, AI hospital matching, patient safety decisions, treatment pathways, Trust Scores or verified patient reviews. Clinical decisions remain with licensed healthcare professionals.

Paid visibility is always labelled. Verification fees cover the review process and never guarantee approval. Referral and commission arrangements are enabled only where legally permitted in the relevant jurisdiction.

Membership

Five ways to participate

Community Partner

Free

For organisations entering the CrossCare ecosystem.

Basic company profile
Service categories
Country and city listing
Basic marketplace presence
Limited referral capability
Limited messaging
Partner application dashboard
Partner Success resources

Join the CrossCare Network

CrossCare Verified™

Annual verification fee

Independent verification review and Trust Framework participation.

Verification review
CrossCare Verified badge
Enhanced marketplace profile
Verification status tracking
Trust Framework participation
Verified reviews eligibility
Compliance reminders
Document management
Directory priority over unverified listings where appropriate

The fee covers the review process. Payment never guarantees approval.

Apply for verification

Professional Partner

Monthly or annual subscription

Full partner technology for active service partners.

Everything in Verified
Enhanced partner profile
Referral dashboard
Secure messaging
Lead management
Partner analytics
CrossCare Academy access
Review analytics
Performance dashboard
Partner Success support
Collaboration tools
Marketplace opportunities

Start a Professional plan

Enterprise Partner

Contact Enterprise

Custom contract

Hospital groups, insurers, universities, governments, corporates and multinational networks.

Negotiated user and location counts
Enterprise dashboards
Dedicated Partner Success Manager
Single sign-on
API access
Advanced analytics and custom reporting
Custom workflows and integrations
Priority support and contract SLAs

Contact Enterprise

Strategic Partner

Contact Enterprise

By invitation

National health systems, governments, major insurers, airlines, pharmaceutical groups and global technology partners.

Custom negotiated partnership
Revenue sharing and joint programmes
Co-development and API integration
Regional arrangements where legally appropriate
Joint marketing and global referral agreements
Enterprise licensing

Pricing is never published for strategic partnerships.

Request a strategic conversation

Self-serve

Plans smaller service partners can start online

Live plans are being configured. Please contact the partner team.

Trials convert only where contractually authorised. CrossCare never creates hidden auto-renewals — auto-renew is off unless a partner turns it on or a signed contract requires it.

Principles

How CrossCare prices partnerships

Easy entry

Any organisation can join the ecosystem at no initial cost and grow into a paid model when it receives real value.

Value-based monetisation

Partners pay more only when they receive greater technology, operational, marketplace, analytics or business-development value.

Transparency

Every commercial relationship is documented in a contract with pricing terms, billing schedule and renewal date.

Patient interest first

Payments, commissions, advertising and membership levels never determine clinically relevant recommendations.

Regulatory flexibility

Administrators disable prohibited pricing methods — such as referral fees — country by country.

Recurring revenue

Sustainable revenue comes from SaaS, memberships, enterprise agreements, licensing, analytics and support rather than commissions alone.

By partner type

A commercial model that fits your organisation

Hospitals & medical centres

Hospitals, hospital groups, academic medical centres

Contact Enterprise

Free network participation — profile and limited referrals
SaaS subscription — hospital portal, international patient CRM, referral management, AI case summaries, document exchange, journey tracking, analytics
Enterprise licensing — multi-facility management, API integration, white-label portal, dedicated support
Referral or coordination agreement — fixed fee, percentage or none, only where legally and ethically permitted

Indicative: SaaS $299–$2,500+ per month, configurable by size and features

Every commercial agreement is stored in the contract system. Fee arrangements never affect hospital matching.

Recovery partners

Recovery Suites, hotels, serviced apartments, home healthcare, physiotherapy, rehabilitation, equipment, nutrition

Self-select online

Monthly or annual membership
Booking commission
Fixed lead fee
Coordination fee
Premium marketplace listing
Enterprise partnership

Indicative: $49–$299 per month, configurable by market

Pharmacy partners

Licensed pharmacies, specialty pharmacies, delivery and medical supply providers

Self-select online

Partner membership
SaaS dashboard subscription
Fulfilment integration fee
API access
Enterprise pharmacy agreements
Clearly labelled sponsored education

Medication and pharmacy recommendations are never prioritised because a provider pays more. Prescription fulfilment stays with licensed pharmacy and clinical providers.

Medical escort & repatriation

Escort providers, repatriation and assistance companies

Self-select online

Professional membership
Booking commission
Case coordination fee
Enterprise contracts
Lead fee
API integration

Indicative: $99–$399 per month, configurable

Hotel & hospitality

Hotels, serviced apartments, recovery-friendly accommodation

Self-select online

Free listing
Professional enhanced recovery-friendly profile
Booking partner with negotiated commission
Preferred Recovery Partner with certification, accessibility data, long-stay rates and a dedicated account contact

Preferred commercial status is clearly distinguished from healthcare recommendations.

Recovery experience partners

Restaurants, meal delivery, wellness, accessible tours, culture, concierge, transport, shopping support

Self-select online

Monthly partner membership
Booking commission
Marketplace transaction fee
Featured placement
Campaign participation

Sponsored and featured listings are always labelled and never alter AI healthcare recommendations.

Insurance & payer solutions

Insurers, TPAs, government health programmes, self-funded employers, assistance companies

Contact Enterprise

Annual platform licence
Implementation fee
Per coordinated case fee where contractually appropriate
API and integration fee
Premium analytics
Dedicated account management

No simple monthly pricing — enterprise contracts only.

Corporate health

Employers and multinational corporates

Contact Enterprise

Per employee per month (PEPM)
Annual corporate subscription
Per coordinated case
Executive health programme fee
Custom enterprise contract

Indicative: Scales with population, countries, services, SLA and integrations

University & student health

Universities and international student programmes

Contact Enterprise

Annual university licence
Per enrolled international student
Per active student
Assistance-case fee
Pre-departure readiness package
Student protection partnership

Technology partners

Remote monitoring, wearables, AI, robotics, smart home, medical devices

Contact Enterprise

Marketplace membership
API integration fee
Joint pilot
Revenue share
Licensing
Enterprise technology agreement
Co-marketing agreement

Pharmaceutical Access Network

Manufacturers, distributors and industry partners — B2B only

Contact Enterprise

Enterprise membership
Verified manufacturer profile
Distributor introductions
Hospital network access
Business development subscription
Industry analytics
Clearly labelled sponsored education

No patient prescription purchasing functionality exists or will be created.

Revenue architecture

Hybrid streams, not one universal price

SaaS & memberships

Recurring

Professional and hospital subscriptions billed monthly or annually.

Verification fees

Recurring

Annual CrossCare Verified™ review fees, configurable by category and country.

Commission

Booking or marketplace commission where legally permitted.

Coordination & case fees

Per coordinated case fees under enterprise and payer contracts.

Marketplace transactions

Transaction fees on marketplace bookings.

API access

Recurring

Monthly API subscriptions, usage tiers and volume agreements.

White-label licensing

Recurring

Setup fee plus monthly platform licence for branded deployments.

Premium analytics

Recurring

Partner, market, journey and demand intelligence packages.

CrossCare Academy

Courses, certification and corporate training contracts.

Implementation services

One-time migration, integration, SSO and custom workflow fees.

Enterprise contracts

Recurring

Annual platform licences for insurers, universities, corporates and governments.

Sponsorship & featured placement

Clearly labelled featured listings, campaigns, summit and awards sponsorship.

Platform products

White label, API, analytics and academy

White-label platform

Hospitals, insurers, facilitators, universities, corporations, governments and healthcare networks can license CrossCare technology under their own brand.

Setup fee
Monthly platform licence
User-based or usage-based pricing
Integration fees
Premium support

API products

Hospital Network API
Partner Directory API
Journey Intelligence API
Verification API
Recovery Network API
Provider Match API
Assistance API
Readiness API

Monthly subscription, usage tiers, volume and enterprise pricing with API keys, usage metrics, rate limits and billing.

Premium analytics

Partner Intelligence
Market Intelligence
Patient Journey Analytics
Country Demand Insights
Referral Analytics
Recovery Demand
Service Utilisation
International Patient Trends

CrossCare never sells identifiable patient data. Analytics use appropriately aggregated or explicitly authorised data only.

CrossCare Academy & implementation

Professional training
Coordinator certification
International patient management
Partner onboarding
Platform certification
Healthcare hospitality training
Medical escort coordination education

Individual courses, corporate packages, annual subscriptions and enterprise training contracts. Enterprise onboarding may include a one-time implementation fee covering migration, integrations, SSO, staff setup and custom dashboards, tracked against milestones.

Featured placement & awards

Partners may purchase featured profiles, homepage campaigns, newsletter and webinar sponsorship. Every paid placement carries a visible “Sponsored” or “Featured Partner” label.

CrossCare Excellence Awards revenue comes from summit attendance, gala tickets, sponsorship, exhibition and media partnerships. Award selection remains fully independent — awards are never pay-to-win.

Enterprise & strategic

Talk to the CrossCare Enterprise team

Hospitals, hospital groups, insurers, TPAs, government programmes, universities, corporates, technology companies and strategic partners are priced by contract, not by a public price list. Tell us about your organisation and a member of the Growth Division will respond.

Annual platform licence
Implementation and integration
Per coordinated case fees where contractually appropriate
API and white-label licensing
Premium analytics and dedicated account management
Pilots and proof-of-concept agreements