Assistance request

Tell us what you need

One request reaches the whole coordination team — hospital, recovery, travel, pharmacy, embassy and family support.

1. What kind of help?

Urgency

2. About you

Full name *

Email *

Phone / WhatsApp

Hospital or clinic

Country you are in

City

Preferred language

Preferred contact channel

I would like an interpreter for calls and appointments.

3. What do you need?

Short summary

Details

4. Family & consent

Family contact name

Family contact email

I consent to CrossCare sharing the information needed to coordinate this request with hospitals, partners or authorities.I consent to CrossCare updating my named family contact about this request.

Response within 24 hours

Important

CrossCare coordinates support services. Clinical advice, diagnosis and treatment remain the responsibility of licensed healthcare professionals.
In a medical emergency, contact local emergency services and your treating healthcare provider immediately.
We request your consent before sharing any personal or medical information with hospitals, partners or authorities.
The Assistance Center does not replace emergency services, insurers or government authorities.