One Patient. One Coordinator. One Connected Journey.
CrossCare Protection Solutions™
Access healthcare coordination, protection resources, trusted insurance partners and emergency assistance before, during and after international travel.
Travel Protected. Health Protected. Life Connected.
Checklists, documentation, embassy information and hospital networks organised before departure.
24/7 assistance coordination for hospitals, pharmacies, interpreters, escorts and families.
CrossCare introduces licensed insurance and assistance partners. Cover is always issued by them.
Who we serve
From a single medical traveller to an entire university cohort or globally mobile workforce.
Medical Travelers
International Patients
Students
Families
Business Travelers
Corporate Employees
Executives
Expatriates
Retirees
NGOs
Government Agencies
Embassies
Universities
Travel Agencies
Insurance Companies
Assistance Companies
Protection programmes
Each programme is a coordinated package of preparation, partner introductions and assistance — delivered by a named CrossCare coordinator.
Preparation and coordination for patients travelling abroad for treatment.
Healthcare navigation and support for international students.
Everyday and emergency healthcare coordination for people living abroad.
Considered planning and support for older travellers and their families.
Duty-of-care coordination for employees, executives and mobile teams.
Insurance partner marketplace
Partner profiles, coverage categories, countries served, languages, claims contacts and CrossCare Verified™ status.
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AI Protection Advisor
Tell the advisor about your trip and it builds a preparation checklist, insurance categories to research, vaccination reminders and a travel readiness summary.
Educational travel-health preparation guidance
The AI Protection Advisor provides educational preparation guidance only. It does not provide insurance advice, medical advice, or coverage decisions. Always confirm cover, exclusions and eligibility with a licensed insurance provider, and clinical matters with a licensed healthcare professional.
Digital Protection Passport
A secure, optional profile you control. Share it with your CrossCare coordinator only when you choose to.
Every section is optional. Nothing is shared with a coordinator unless you switch sharing on, and you can delete your passport at any time.
Create my protection passportGlobal Assistance Center
Protection requests flow straight into the CrossCare Global Assistance Center™ and are owned by a coordinator until resolved.
Open an assistance or protection request and track every coordination step, with a reference you can quote to hospitals, embassies and partners.
Corporate & university portals
Employers, universities, NGOs, embassies and agencies manage their people's protection in one place.
Protection Solutions connects directly to CrossCare Corporate Health™ and the Digital Care Command Center™, so organisation cases, travel readiness and assistance requests stay in one operating picture.
Analytics
Coordination reporting for programme owners — never clinical surveillance.
Travel destinations
Protection programme usage
Insurance partner referrals
Student cases
Corporate cases
Emergency assistance trends
Patient satisfaction
Coordinator performance
Security & privacy
Protection data is some of the most sensitive information a person holds. It is treated that way.
CrossCare Protection Solutions coordinates healthcare support and connects users with licensed insurance and assistance partners. CrossCare does not issue insurance policies, determine eligibility, approve claims, or provide regulated insurance advice. Insurance products are offered by licensed insurance companies and brokers in accordance with applicable laws and regulations. Users should review policy terms, exclusions and eligibility directly with the insurance provider.
Get started
Tell us about the journey ahead and we'll coordinate the preparation and partner introductions around it.