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Device Compatibility Review is available for enquiries. Monitoring technology is under development: no patient monitoring or device connections are active.

Educational tool · review available for enquiries

Cross-Border Device Compatibility Checker

For hospitals, patients and families preparing for a hospital-issued medical device to travel home. Answer a few questions to see what may need checking and what to confirm with the manufacturer.

This checker does not say whether a device will work in a country, approve devices, diagnose or make treatment decisions. Only the manufacturer and network providers can confirm compatibility.

Do not enter readings, medical records, names or contact details. Your answers stay in this browser tab and are not saved.

Where the device was issued.

Where the device will be used next.

As printed on the device or packaging.

Model name only — no serial number needed here.

If you feel unwell or a device alarm worries you, contact local emergency services or your clinician. This checker cannot help in an emergency.

Your checklist will appear here.

Results are general guidance for a technical conversation, not a compatibility decision.

Device category

Weight & Body Composition Monitoring

Connected weight and body composition scales are now included in the device categories CrossCare can discuss through a Device Compatibility Review. Any monitoring use would be set by the treating clinicians.

  • Device categoryIncluded for compatibility enquiries
  • Transtek SFZ41Manufacturer integration not yet verified
  • Automated transmission to CrossCare or hospital dashboardsUnder Development
Example device under evaluation

Transtek Body Fat Scale SFZ41

Manufacturer integration not yet verified

The manufacturer describes the SFZ41 as a body fat scale using bioelectrical impedance analysis (BIA) and lists a supported phone app on its product page. CrossCare has not tested or verified this.

Shown only as an example of a device CrossCare is evaluating. There is no Transtek partnership, API integration or clinical certification by CrossCare, and cross-border connectivity is not guaranteed. Listing this device is not an endorsement or recommendation.

Manufacturer product page (external site)

Device categories included for compatibility enquiries

  • Continuous glucose monitor (CGM)
  • Blood pressure monitor
  • ECG device
  • Pulse oximeter
  • Cardiac monitoring device
  • Sleep monitoring device
  • Weight & body composition scale
  • Other devices on request

Please do not enter body weight, body-fat percentages or any other measurements in the checker or enquiry forms. They are not needed and will be rejected.

Available for enquiries

CrossCare Device Compatibility Review

CrossCare Global helps patients and hospitals assess whether medical monitoring devices provided during treatment abroad can continue functioning after the patient returns home. Our coordination service can help identify potential connectivity, application, account and manufacturer compatibility issues and explore appropriate next steps.

Compatibility depends on the device manufacturer, model, authorized software, connectivity arrangements and destination country. Successful connection cannot be guaranteed.

Hospitals. Hospitals can request a discussion about international device continuity and post-discharge monitoring requirements.

Patients and families. Patients and families can ask about a device through Talk to CrossCare. Please do not share readings, medical records or other health information on these pages.

Patients & families: talk to CrossCare
Under development · not operational

These technologies are proposed and not offered today:

  • CrossCare Medical Hub™
  • Automated device connectivity
  • Hospital monitoring dashboards
  • Manufacturer platform integrations
  • Connected Monitoring Packages
Under Development — Not Yet Available

CrossCare Medical Hub™ — Concept Under Technical Evaluation

We are evaluating a potential managed connectivity gateway that could support compatible hospital-issued medical devices. The concept may include:

  • A manufacturer-authorized Android application or compatible gateway
  • Bluetooth connectivity where supported
  • International cellular connectivity
  • Managed device configuration
  • Secure cloud synchronization
  • Authorized hospital access

The Medical Hub is not available. It does not currently support any specific CGM or other device, does not switch automatically between mobile networks, does not remove the need for a smartphone and does not get around manufacturer or regional account restrictions. It will not be offered until technical, regulatory and clinical validation is complete.

Clinical governance. CrossCare Global Connected Recovery™ provides international care coordination and technology connectivity support. Clinical monitoring, diagnosis, treatment decisions and emergency responses remain the responsibility of appropriately licensed healthcare professionals. Device compatibility and monitoring availability depend on manufacturer authorization, technical validation and applicable regulatory requirements.

Before any future Connected Recovery™ service processes health data, explicit patient consent and appropriate access controls will be required.

Device Compatibility Review is an enquiry-based coordination service. CrossCare does not collect patient health data or provide live monitoring through these pages. Any future clinical capability will require separate design, security, privacy, regulatory and clinical governance review before launch. CrossCare coordinates care with licensed providers and does not diagnose or replace a doctor.

CrossCare Global Connected Recovery™ provides international care coordination and technology connectivity support. Clinical monitoring, diagnosis, treatment decisions and emergency responses remain the responsibility of appropriately licensed healthcare professionals. Device compatibility and monitoring availability depend on manufacturer authorization, technical validation and applicable regulatory requirements.

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