Assistance Center

Global resource directory

Find what you need, wherever you are

Search the coordinated CrossCare network. If you cannot find the right resource, a coordinator will locate it for you.

Hospitals

Accredited hospitals & clinics

Compare accredited hospitals by country, specialty, language and indicative cost.

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Hospitals

Treatments & service packages

Screening, treatment and diagnostic packages across the partner network.

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Pharmacies

Pharmaceutical network

Pharmacy, medication supply and medical equipment coordination partners.

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Embassies

Embassy & consular support

Locate embassies, coordinate documents and request consular assistance.

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Embassies

Visa intelligence center

Country-specific medical visa requirements, checklists and invitation letters.

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Hotels & Recovery

Recovery suites

Medically appropriate recovery accommodation with clearance review.

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Hotels & Recovery

CrossCare Living

Hotels, serviced apartments and longer-stay living support for families.

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Hotels & Recovery

Recovery network

Home healthcare, rehabilitation and follow-up care partners.

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Transportation

Medical logistics & transport

Hospital transfers, accessible vehicles, chauffeurs and equipment movement.

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Airlines & Escorts

Medical escort network

Trained escorts, airline medical clearance and airport assistance.

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Insurance

Protection & insurance solutions

Coverage guidance, pre-authorisation and claims documentation support.

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Insurance

Payer solutions

For insurers and employers coordinating member care across borders.

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Nutrition & Experiences

Recovery experience partners

Healthy restaurants, nutrition support and medically cleared experiences.

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Nutrition & Experiences

Partner marketplace

Every vetted partner sector in one searchable marketplace.

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Coordination, not clinical care

CrossCare coordinates support services around your care. Diagnosis and treatment remain with licensed healthcare professionals, and emergencies should go to local emergency services and your treating provider first.